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Reset Withdrawal PIN

Forgot the 4-digit PIN that protects withdrawals from your wallet? Reset it here with your registered email address.

How it works

1

Enter the email address registered to your My Padi account.

2

Open the email we send you and click the reset link — this proves the account is yours.

3

Choose a new 4-digit PIN. It works in the app immediately.

Already signed in to the app?

You don't need this page. Start a withdrawal, tap Forgot on the PIN keypad, and reset it there with the code we email you.

Your money stays protected

This only changes your withdrawal PIN — never your password, your balance or your payout details. Nothing changes until you open the emailed link and enter a new PIN, and we email you again once it's done.

Send Reset Link

Enter the email address registered to your My Padi account.

For your security we always show the same confirmation, whether or not the address has an account with us.