Contact Us
Have questions or need support? We're here to help. Reach out to our team via any of these channels.
Contact Information
Have questions about Padi services, payouts, or trust guarantees? Reach out directly and our support team will help you.
contact@mypadiapp.com
Phone / WhatsApp
+237 680 294 992
Office
Mile 3 Nkwen, Bamenda, NW, Cameroon
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Frequently Asked Questions
Q: How do I pay?
You can pay via MTN Mobile Money, Orange Money, or Fapshi. For larger amounts, we also support bank transfers.
Q: Is my money safe?
Yes. Every payment is held in our Escrow system. The provider is only paid once you confirm you are satisfied with the work.
Q: Where is My Padi available?
We currently operate in Douala, Yaoundé, Limbe, Buea, and Bamenda. We are expanding to other cities soon.
Q: How do I become a provider?
Click on 'Become a Padi' in the navigation, sign up, and wait for one of our auditors to contact you for a physical audit.